Warranty

LIMITED WARRANTY:

Xccent Play! warrants its products to the original customer to be free from structural failure due to defect in materials or workmanship during normal use and installation in accordance with our published specifications.  This warranty will commence on the date of the Xccent Play! invoice and terminate at the end of the period stated below.  This Warranty is valid ONLY if the products are installed

properly and in conformance of the specifications, installation guides, Xccent Play! design layout, and properly maintained in accordance with the maintenance schedule provided within the installation instructions.  Xccent Play! reserves the right to accept or reject any claim in whole or in part. Xccent Play! will not accept the return of any product without prior written approval.

 

WARRANTY EXCLUSIONS:

This Warranty does not cover:  cosmetic defects, such as scratches, dents, marring, or fading; damage due to incorrect installation, vandalism, misuse, accident, wear and tear from normal use, exposure to extreme weather; immersion in salt or chlorine water, unauthorized repair or modification, abnormal use, lack of maintenance, or other cause not within Xccent Play’s control.  This warranty does not cover damages due to “Acts of God”, such as hail, flooding, lightning, tornadoes, sandstorms, earthquakes, windstorms.

INSTALLATION:

Xccent Play! shall provide warranty repair or replacement parts free of charge, but will not be responsible for cost of freight, labor or provision of labor for removal of defective parts and installation of replacement parts.  Replacement parts shall be guaranteed for the remainder of

the original warranty period.

 

LIMITED WARRANTY TIME PERIODS on all Fusion, Triax, Classix, FusionEC, Go Play, Molecule, Let’s Play,

Freestanding Play, and Early Childhood playground equipment.

 

100-YEAR LIMITED WARRANTY: On all steel straight or arched posts, aluminum straight or arched posts, caps, clamps, and stainless steel fasteners and connectors against structural failure due to defects in materials or workmanship.

 

15-YEAR LIMITED WARRANTY: On all PVC coated main structural platforms, ramps, bridges, & stairs, steel components (rails, rungs, loops, barriers, etc.), rotationally molded plastic components, HDPE sheet plastic components, and plastic border panels against structural failure due to defects in materials or workmanship.

 

10-YEAR LIMITED WARRANTY: On all clear sheet plastic, climbing hand holds, and rotationally molded tire &

accessible swing seats against structural failure due to defects in materials or workmanship. On all fabric and steel shade systems against failure from significant deterioration – please visit XccentPlay.com or contact your local authorized Xccent Play! representative for shade warranty details.

 

7-YEAR LIMITED WARRANTY: On all Site Amenities against structural failure due to defects in materials or workmanship.

 

5-YEAR LIMITED WARRANTY: On all climbing cables and climbing cable connections against premature wear due to natural deterioration or manufacturing defects.

 

3-YEAR LIMITED WARRANTY: On parts such as Sky Rider and bumpers, rocking equipment with mechanical torsion systems, bearings, swing seats and hangers, Tire Swing swivel & shroud, Play Motion® moving play components, springs, Teardrop handles, recycled PVC seats, and trash can tops & liners against structural failure due to defects in materials or workmanship.

 

2-YEAR LIMITED WARRANTY: On vinyl coated chain, moving components on play panels, bongo cap, Zoom Line cable & brake mechanism, Zoom Line Seat, and other materials not covered above against structural failure due to defects in materials or workmanship.