Terms and Conditions

Xccent, Inc. – Terms & Conditions


The following terms and conditions govern any transaction with Xccent, Inc. Accompanying Xccent, Inc. quotations, acknowledgements and/or invoices and the following terms and conditions comprise the entire agreement between each party and supersede all written and oral communications. Xccent, Inc. fulfillment of an order does not constitute acceptance of any additional terms and conditions and does not serve to modify or amend these terms and conditions.



Contact Xccent, Inc. for current pricing. All quotations are firm for 30 days. Xccent, Inc. reserves the right to adjust pricing and freight costs to reflect market fluctuations. Unless noted, prices do not include delivery and installation charges.


Shipping and Handling:

All Xccent, Inc. products are shipped FOB Factory. Title and risk of loss to all goods sold by Xccent, Inc. transfer at this shipping point. Weights shown are approximate and may vary. Freight and handling charges are additional and are not included in the price of the equipment (unless otherwise noted). Transit time is dependent upon your location. Most products are heavy and delivered on large pallets. Equipment (such as a forklift) will be required to unload the shipment.


Shipment Loss or Damage Claims:

Visible or concealed damage during the shipment of product is the freight carrier’s responsibility. A signed Bill of Lading is Xccent, Inc.’s receipt from the freight carrier that the shipment was complete and arrived in good condition. Before signing, shipments must be inspected immediately and visible damage must be indicated on the freight carrier’s delivery receipt. Loss or damage claims must be filed within 10 days of receipt of shipment. Failure to note any damage or discrepancies on the Bill of Lading may impair the customer’s right to recover damages from the freight carrier.


Storage of equipment:

It is the sole responsibility of the customer to provide for storage and protection of the equipment upon receipt. Xccent, Inc. does not offer a storage option. Fees may occur on any order that is not accepted on or after the estimated ship date.


Installation and Assembly:

Unless noted, most equipment is shipped unassembled. Any installation charge is additional and not included in the price of the equipment. Installation instructions are included with each shipment. Xccent, Inc. assumes no responsibility for the condition of the factory-applied finishes which are damaged or altered during installation or storage. If needed, touch-up painting shall be the responsibility of the installer. No corrections or alterations are to be made to our products without permission. Any back charges must be pre-approved before any product corrections are performed.


Payment Terms:

Orders may require a deposit unless otherwise arranged. Customers shall pay all invoiced amounts within the number of days stated on the invoice. Xccent, Inc. may charge interest on all late payments at a rate of 1.5% per month. All product warranties will be void if associated invoice is not paid in full.



Unless noted, Xccent, Inc. will not include sales, use and excise taxes, and any other similar taxes, duties and charges. Customer shall be responsible for all such charges, costs and taxes except when an appropriate tax exempt certificate has been provided.


Cancellations and Returns:

Any cancellation or return must have proper written acceptance and authorization in advance. All cancellations and returns are subject to a restocking charge plus freight and handling. Applicable delivery insurance will be the responsibility of the party returning the equipment. Custom products and used/damaged parts are not eligible for return.



Product specifications are available and correct at the time of publication. Product improvements are ongoing and we reserve the right to update or discontinue specifications without notice.


Unavoidable Delays:

Xccent, Inc. shall not be liable or responsible for any failure or delay when caused by or results from circumstances beyond our reasonable control including, but not limited to, power outages, acts of God, natural disasters, labor disputes, carrier delays, or delay in obtaining supplies / materials.